It's unfortunate to see any negative reviews regarding Airport Kia Naples and their staff. We are on our second Kia purchase from this dealership and have always had such wonderful service (enough to keep us driving 16 hrs+ from the Midwest to this dealer!). We've dealt with multiple members of their team - sales people, managers, service - and have always been impressed with the level of customer service and attention to detail. Their team outshines all of the local Kia dealerships we've dealt with back home so we will continue to give our business to Airport Kia. Highly recommended!